Question: Why would I want to lease my audios instead
of buying them?
Answer: Audiobook listeners are a unique group. On average, approximately
40% of library patrons utilize audiobook collections. However, of that
40%, many of these patrons are “addicted” to audiobooks
and will check out 3 to 4 times as many items as do their “print”
counterparts. It can be difficult to keep up with the demand of audio-hungry
patrons. Leasing programs increase the number of titles available to
your patrons compared with traditional buying programs. Our customers
confirm that leasing programs dramatically increase circulation figures
without increasing their audiobook budgets, and constantly changing
titles help to peak patron interest.
In addition, any damaged artwork, cassettes, discs, or cases are replaced
by Taped Editions at no charge to you! A rotating collection also saves
valuable shelf space, as older titles are not left to collect dust.
They are simply returned to us! And because your audios arrive shelf-ready,
valuable time is saved in processing.
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Question: How does a Taped Editions’ leasing program
work?
Answer:
• Decide how much your budget will allow and compare that
to our suggested leasing packages. Please know that Taped Editions will
customize an audiobook lease program to fit your needs and your budget!
• Consider if your patrons want CDs, MP3s, or Cassettes, and if
they prefer Abridged or Unabridged formats.
• Decide how often you want to exchange your collection. A 90
day rotation period is the most common, but we can accommodate 45, 60
or 180 day exchanges. The choice is YOURS!
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Question: Is leasing more expensive than buying?
Answer: No! Leasing allows you to provide your patrons with a larger
number and a wider variety of titles than you could offer in a purchased
audio collection.
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Question: May I pick my own titles?
Answer: Absolutely! Most librarians prefer to select their own titles. However,
if you’re short on time, Taped Editions can select titles for
you according to your parameters. You may even pre-approve
our title selections prior to shipping!
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Question: How much time will it take to process
my order once I receive my shipment?
Answer: None! Your books arrive SHELF-READY! If you would like us to apply
your barcode, we will do so at NO extra charge. Because we use the patented
LabelSav™ system with each order, you save even more on processing
time. Simply affix your library’s identifying labels to the LabelSav™ sheet and your audiobooks are ready to be shelved.
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Question: How do I keep track of what I have received, what I’ve returned
and so on? It sounds like a bookkeeping nightmare!
Answer: We do all of that for you! With every shipment, you will receive
an up-to-the-date report showing the titles, dates shipped from our
warehouse, and dates returned to us. We also keep track of the titles
you have received so no duplicates are sent to you.
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Question: Is it a hassle to return the books?
Answer: We strive to make our program trouble-free. Just put the titles
you’ve selected for return in a box and use the pre-paid return
label we provide.
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Question: So you’re telling me that shipping is
free throughout the leasing process?
Answer: Absolutely!
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Question: The original shipment is still circulating.
Am I obligated to send the collection back at the end of my exchange
period?
Answer: You may keep as many audiobooks from each shipment as you wish.
At any time, your library may exceed the number of titles allowed in
the lease. Should this occur, the number of titles available to you
later will decrease. This option allows each library to plan for periods
of heaviest use.
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Question: I’m ready for another shipment. What
do I have to do?
Answer: Nothing! (Honest!) At the end of your exchange period we will
automatically send you more titles. A return label will be included
with your new audiobook shipment. Our shipper will pick up your returns
whenever you are ready to ship them back to us!
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Question: May I purchase any of my leased titles?
Answer: Yes! You may purchase any of the leased titles in your possession
at a significant discount. Please check with us for pricing details.
In addition, any title that you have leased consecutively for 15 months
is yours to keep!
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Question: What if we want to change our program?
Answer: We wrote the “book” on flexibility! Just call us
at 1-800-850-1701, and we will restructure your lease to meet changing
patron demands.
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Question: What if a patron loses an audiobook, tape,
or CD?
Answer: We expect our materials to be treated as if they were items in
your permanent collection. If you require patrons to replace lost materials,
then we would expect reimbursement for any of our materials that are
lost. However, if your library is unable to collect from the patron,
we will waive the reimbursement fees.
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Question: What if I have a damaged tape or CD?
Answer: Call us immediately at 1-800-850-1701 with your name and customer number, the title, ISBN, media and tape or CD number.
We will ship a free replacement to you as soon as possible.
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Question: Do you provide cataloging services?
Answer: Yes we do! The cost is $.99 for each MARC record. Records are provided
on a disc for downloading into your system. If you prefer, we can provide
the records electronically. By request, catalog cards are available
free.
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Question: If I have further questions, may I speak with a “real” person about your programs?
Answer: Sure! Call us at 1-800-850-1701 and ask for Carol or Eileen.
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